Description
Air Charter Scotland is seeking a professional and discreet Corporate Cabin Crew based in Liverpool to deliver world-class service aboard VIP and executive charter flights. The successful candidate will be responsible for ensuring the comfort and well-being of high-profile clients while upholding the highest standards of luxury hospitality and confidentiality. A flexible and proactive approach is essential to meet the dynamic demands of private aviation.
Key Responsibilities:
As a Private Jet Flight Attendant, you will deliver exceptional customer service to our charter clients and owners, with everything we do geared towards providing the best customer experience possible. You must be comfortable working independently as well as within a team, and be driven and motivated to learn all required service procedures, understanding that these are standardized and must be followed. You will be a confident communicator who demonstrates emotional intelligence, able to flex your style to engage both customers and colleagues while representing the ACS brand. You must be confident in making decisions that impact both the service and the operation, with an understanding of the commercial implications regarding catering, stock levels, and delivering a polished service. You will work closely with the cabin crew manager and base managers to maintain proper stock levels and control, and maintain a strong network to support catering and ground teams such as FBOs and cleaning services. Your role also involves contributing to packing plans, implementing catering changes, and rolling out procedures. Flexibility and resourcefulness are essential, as is the ability to quickly form relationships and establish rapport with a diverse range of colleagues in the air and on the ground. You must be committed, hardworking, and reliable, with a clear understanding of how your efforts contribute to team success. Experience in adapting quickly to changing situations and taking control when needed is key, along with being a role model in uniform standards, customer interaction, and innovation. You must be flexible to work a varied shift pattern for an airline operating 24/7, 365 days a year, and be passionate about personal growth and continuous learning.
Requirements
The successful candidate must have a passion for delivering outstanding customer service and consistently go above and beyond customer expectations. They must be capable of resolving issues related to catering or logistics, demonstrate excellent situational awareness and strong communication skills, and be resilient enough to thrive in a role where every day brings new destinations and diverse customers. The ability to work calmly under pressure while taking responsibility for the entire customer journey is essential. Candidates must be able to work independently while also engaging effectively with various teams, stay motivated to keep learning and seek development opportunities, and appreciate the importance of following procedures.
Details
Company: Air Charter Scotland
Employment Type: Full-time
Location: Liverpool, United Kingdom
