• ANA Customer Service Representative, Passenger Service (ORD)

    Location Chicago, IL, USA
    Posted on
    Status Active

    Description

    Responsible for supporting and coordinating passenger service operations on a daily basis and for supervising contractors under ANA’s handling requirements and contract, providing review and information to Management.

    Key Responsibilities:

    • Oversees departure handling, arrival handling, and ramp duties.
    • Performs designated passenger service functions and ramp duties.
    • Performs general administrative duties.

    Requirements

    • Must be authorized to work in the United States
    • Must have a valid Driver’s License
    • At least 2 years of experience in passenger service
    • Previous work experience as ramp agent or similar role (preferred)
    • Professional presentation and excellent customer service skills
    • Willing to work any hours/shifts/holidays/weekends and in inclement weather
    • Excellent communication and interpersonal skills
    • Proficiency in MS Office
    • Understanding in diverse cultures

    Benefits and Perks

    • Airport Parking Subsidy
    • Shift Differential Pay
    • Company Holidays
    • Paid Leaves (Sick)
    • Paid Leaves (Vacation)
    • Health Insurance
    • Flexible Spending Accounts
    • Employee Assistance Program
    • Life Insurance
    • Voluntary Life Insurance (Optional)
    • 401(k) Retirement Plan
    • Travel Benefits
    • Pre-Tax Mass Commuter Benefit
    • Bereavement Leave
    • Longevity Awards
    • Educational Assistance Program
    • Retiree Benefits

    Details

    Company: All Nippon Airways

    Employment Type: Full-Time

    Location: O'Hare International Airport, IL, United States

    How to apply

    If you are interested in applying for the position, please send a cover letter and resume to email address (Click here)

    Please be advised that ANA will contact qualified candidates ONLY.

    Your resume and cover letter should include the following information:

    • Name, Address, Phone Number, Email Address
    • Position you are applying for
    • Education history
    • Employment history
    • Any special qualifications, knowledge or skills