TUI Cabin Crew Apprenticeship – Gatwick, Summer 2027!
Earn While You Learn – Your Aviation Career Starts Here
TUI is offering a Cabin Crew Apprenticeship at our Gatwick base for Summer 2027, and we're looking for positive, dedicated individuals who want to build a career in the skies while earning from day one. If you have a passion for travel, enjoy delivering great customer service, and have a commitment to safety, we want to hear from you.
This apprenticeship is more than just a job—it's a structured pathway into a rewarding career. You'll learn on the job, gain recognised qualifications, and become a "Maker of Happy" for our customers from the moment they board.
What the Role Involves?
As a Cabin Crew Apprentice, you'll deliver exceptional customer service with a 'sales through service' mindset. Customer satisfaction is at the heart of everything you do.
Your Key Priorities
- Safety First: Implement all safety, first aid, and service procedures with discipline and care—safety is always our number one priority
- Always Growing: Look for opportunities to grow and develop—we invest in your potential
- Confident Communication: Demonstrate emotional intelligence, adapting your style to quickly build relationships with customers and colleagues
- Team Spirit: Work collaboratively to deliver results, supporting your fellow crew members every step of the way
- Flexibility: Embrace change and the unexpected—from roster adjustments to onboard situations, mastering new tech and encouraging others to do the same
Requirements
To be considered for this apprenticeship, you must meet the following requirements:
- Age: 18 years of age on the first day of your new entrant course
- Height: Able to reach a height of 6ft.2" or 1.89 m, bare feet flat on the floor
- Regulatory Duties: Able to perform all regulatory duties, including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
- Swimming: Able to swim at least 25 meters
- Testing: Willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
- Language: Can understand, speak, and write good English equivalent to CEFR B2 or ILR L3
- Flexibility: Able to work shifts across a 24/7 flight programme and be able to report in uniform at your home base within 90 minutes
- Documentation: Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel
- Background Check: Successful candidates will be required to undergo background security checks, where positive results are required
- Vaccinations: Provide proof of required vaccinations in accordance with company and regulatory guidelines
Apprenticeship-Specific Requirements
- GCSE Qualifications: Hold GCSE (or equivalent) grade 4/C or above in English and Maths. As part of your application, you will be required to upload original certificates as evidence of these qualifications. Please note that failure to provide these documents during the application process may result in your application being withdrawn.
- Residency: Have lived in the UK or the EEA continuously for the three years immediately before the apprenticeship start date
Skills That Make You Stand Out
- Passionate about delivering exceptional customer service and going the extra mile
- Motivated to complete and pass our training in Safety, First Aid, and Service, then apply it confidently
- Skilled at handling multiple priorities, solving problems, and staying composed under pressure
- A collaborative team player with strong communication and fluent English for smooth interaction with passengers and colleagues
- Flexible and positive with a mindset ready for a role where no two days are the same
What You'll Enjoy?
When you join TUI, you become part of a team that values your contribution and invests in your future:
- Fantastic holiday benefits—including discounts, special offers, and life assurance
- Health and Wellbeing support in five key areas: Financial, Health, Social, Community, and Career
- Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
- Complimentary uniform and work-related airport parking
- Excellent rates with foreign exchange
- Pension scheme—we help you plan for the future
Why Choose a TUI Apprenticeship?
This isn't just a job—it's a foundation for your future. As a TUI Cabin Crew Apprentice, you'll:
- Earn while you learn—gain practical experience and recognised qualifications simultaneously
- Build a career with a global brand—TUI is a household name with opportunities across the travel industry
- Be supported every step of the way—our experienced instructors and mentors will guide you through your apprenticeship
- Make a real difference—turning travel dreams into reality for millions of guests
Ready to Start Your Apprenticeship?
If you're ready to take your first step toward an exciting career in aviation, we'd love to hear from you. Apply today and become part of the TUI family at Gatwick.
Your journey starts here. Join TUI at Gatwick and become a Maker of Happy.
