Description
Are you a highly skilled and service-oriented professional with a passion for luxury aviation and an unwavering commitment to safety? NetJets, the global leader in private aviation, invites you to join our elite team as a Flight Attendant. This isn't merely a role; it's an opportunity to become the cornerstone of an unparalleled air travel experience, ensuring every journey is defined by impeccable service, absolute comfort, and the highest standards of safety.
As the distinguished face of NetJets Large Cabin, you will embody the pinnacle of private air travel. This position demands a unique blend of talents: you'll seamlessly transition between the roles of an in-flight culinary expert, a meticulous service professional, and a vigilant safety specialist. Your mission will be to deliver a truly concierge-level experience, anticipating the needs of our discerning Owners and their guests, all while maintaining an exemplary level of professionalism and discretion.
Key Responsibilities:
As a NetJets Flight Attendant, your duties will be meticulously executed in strict adherence to the Flight Attendant Manual (FAM), the Service Procedures Checklist, and our rigorous Standard Operating Procedures. Key responsibilities include:
- Conducting thorough interior pre-flight checks to ensure all cabin elements are in perfect order and ready for departure.
- Extending a warm welcome to Owners and passengers upon their arrival, providing comprehensive briefings on the aircraft's unique features, and delivering essential safety information with clarity and confidence.
- Possessing an in-depth and current knowledge of all onboard safety protocols, emergency equipment, entertainment systems, and comfort amenities to expertly assist and inform passengers.
- Proactively coordinating and obtaining bespoke catering requests, ensuring culinary excellence that aligns with our Owners' preferences.
- Executing sophisticated in-flight service, which includes the responsible service of alcoholic beverages, the artful presentation of gourmet catering, and the meticulous preparation of beds for optimal comfort during longer flights.
- Efficiently managing cabin baggage storage, ensuring all items are securely stowed for safety and passenger convenience.
- Thoughtfully accommodating Owners traveling with their beloved pets, and discreetly managing the needs of those who smoke, always upholding our commitment to personalized service.
- Collaborating seamlessly within a high-performing team environment, fostering effective communication and mutual support to ensure operational harmony.
- Rigorously ensuring compliance with all internal safety directives and external regulatory guidelines, maintaining the highest standards of aviation safety.
- Acting as the primary liaison for Owners and passengers, providing a smooth transition from their arrival at the Fixed-Base Operator (FBO) until their departure.
- Diligently reporting any cabin maintenance issues or discrepancies to the Pilot in Command, contributing to the continuous upkeep and safety of our fleet.
- Completing all necessary administrative paperwork, including inventory management, detailed pass-down reports for incoming crews, and comprehensive crew reports, ensuring accurate record-keeping.
- Undertaking additional duties as assigned, demonstrating flexibility and adaptability to meet evolving operational demands.
Locations:
- Houston, TX
- Columbus, OH
- Charlotte, NC
- Miami, FL
- Fort Myers, FL
- Atlanta, GA
- Englewood, CO
- Boston, MA
- Las Vegas, NV
- Orlando, FL
- Fort Lauderdale, FL
- West Palm Beach, FL
Requirements
To be a successful NetJets Flight Attendant, candidates must meet the following requirements:
- Be at least 21 years of age.
- Hold a minimum of a high school diploma; however, a bachelor's degree in hospitality, customer service, business, or demonstrated culinary expertise is highly advantageous and preferred.
- Exhibit complete fluency in reading, writing, and speaking English, coupled with outstanding verbal communication skills to articulate clearly and effectively.
- Demonstrate proficiency in personal computing, including a working knowledge of Microsoft Office applications.
- Possess 2-4 years of relevant professional experience in high-end customer service, the culinary industry, commercial or private aviation, or a similar field that demands meticulous attention to detail and client interaction.
- Meet specific physical requirements, including the ability to comfortably fit within the dimensions of various aircraft cabins.
- Be prepared to work highly variable hours, encompassing nights, weekends, and holidays, and possess the discipline to manage rest periods effectively to remain prepared for demanding duty days that can extend up to fourteen hours, spanning multiple time zones and diverse weather conditions.
- Be available for frequent travel, often for durations of seven or more consecutive days, necessitating hotel stays.
- Successfully obtain and maintain airport authority and U.S. Customs security badges, demonstrating compliance with all necessary security protocols.
- Successfully pass a Transportation Security Administration (TSA) background screening.
- Hold a valid passport and a current state driver’s license.
- Embody a profoundly service-oriented approach, consistently presenting a well-groomed appearance, and possessing the innate ability to create an immediate and lasting positive impression.
- Demonstrate exceptional communication skills, particularly under pressure, maintaining composure and clarity in all interactions.
- Possess strong decision-making capabilities, an acute attention to detail, and the physical capacity to exert up to 60 pounds of force occasionally.
- Be comfortable working in environments where animals may be present and accommodating Owners who smoke.
- Commit to maintaining Flight Attendant Certification and adhering to all Federal Aviation Administration (FAA) requirements post-hire.
- Successfully complete the rigorous NetJets Part 135 Flight Attendant Training Program, which will equip you with all the specialized knowledge and skills required for this role.
Benefits and Perks
NetJets offers a comprehensive and competitive benefits package, with many options provided at no cost to our team members. Our commitment to your success and quality of life includes:
- Health and Wellness: Access to robust medical, dental, and vision coverage through extensive nationwide provider networks. Our innovative LIVEWELL program provides invaluable resources for mental, physical, and overall life wellness, including dedicated healthcare advocacy, a confidential employee assistance program, and exclusive wellness programs with attractive discounts.
- Financial Security: Benefit from flexible spending accounts, a health savings account complemented by an annual employer contribution, and voluntary financial protection plans. Our 401(k) plan features a generous 66% employer match, supporting your long-term financial goals.
- Additional Protections: Comprehensive coverage including life and accident insurance, short- and long-term disability, a legal plan for personal support, identity theft protection, and even pet insurance for your beloved companions.
- Work-Life Integration: Enjoy valuable paid time off and access to dedicated family and caregiving support resources, ensuring you can balance your professional aspirations with your personal life.
