Description
PAL Airlines is on the lookout for Flight Attendants with a passion for safety and customer service to join its award-winning team in Halifax, Montreal, and St. John’s. This is a fantastic opportunity to be part of a respected Canadian airline, delivering exceptional inflight experiences while ensuring the highest standards of safety and care.
Key Responsibilities:
As a Flight Attendant, you will enforce all Transport Canada policies and procedures to ensure compliance with PAL Airlines and Air Operator standards, demonstrate and explain emergency protocols to ensure passenger safety throughout flights, and communicate important flight information and updates to all passengers and crew. You will deliver high-quality customer service standards throughout all phases of the travel experience, assist with the resolution of unexpected operational challenges and passenger concerns, and successfully work both independently and within a team to fulfill operational needs. You will represent PAL Airlines with professionalism and respect to all travelers and provide first aid and medical assistance when required.
Requirements
The successful candidate must be at least 19 years of age, with the ability to speak both French and English. Candidates should demonstrate exceptional interpersonal, communication, time management, and customer service skills, with preference given to those with previous customer service experience. Completion of the Flight Attendant Academy or the In-flight Institute Online Training Program – CT201 prior to commencing employment is required. Candidates must be available to travel away from home for extended periods of time and must successfully complete an initial 5-week full-time training program. Flexibility to work all shifts and adapt to fluctuations in shift times due to operational or unforeseen situations is essential. The ability to travel within the US without restrictions and possession of a valid passport or Permanent Residency Card with the necessary visas to work wherever PAL Airlines operates is required. Additionally, candidates must be able to maintain an Airport Restricted Area Identification Card, which necessitates a 5-year traceable history, a clear criminal record, and Canadian citizenship or permanent residency. A criminal record check prior to employment is also mandatory.
Benefits and Perks
PAL Airlines offers per diems for days worked, an annual shoe and uniform allowance, 10 guaranteed days off per month, two weeks of vacation, paid statutory holidays, and three additional PAL days. Crew members receive a monthly schedule with the ability to bid for preferred days off. Additional benefits include personal travel privileges with PAL and interline agreements with multiple airlines, industry discounts, and comprehensive health benefits including medical, dental, vision, and life insurance. The airline also offers a Defined Contribution Pension Plan, an Employee Stock Purchase Plan, an Employee Tuition Assistance Program, and Employee and Family Assistance Programs.
