Join BermudAir – Cabin Crew Opportunities in Hamilton!
Be the Face of Bermuda's Newest Airline
BermudAir is seeking enthusiastic, customer-focused individuals to join our Cabin Crew team in Hamilton. As the most visible representatives of our airline, our Cabin Crew are committed to delivering exceptional customer service and ensuring the safety, comfort, and satisfaction of every passenger onboard. If you're customer-oriented, empathetic, energetic, and thrive in a dynamic team environment, this is your opportunity to be part of something exciting.
You'll maintain a professional appearance, adhere to safety regulations, and provide a welcoming atmosphere for guests throughout their journey—from boarding to disembarkation.
What You'll Be Doing?
Your responsibilities will be varied and rewarding, including:
- Ensuring passenger safety by adhering to established safety regulations, including emergency and security procedures
- Always ensuring the highest level of customer service excellence
- Delivering clear and competent announcements, including emergency and evacuation procedures
- Administering first aid and medical assistance during emergencies when required
- Performing safety checks, reporting discrepancies, and ensuring compliance with all safety protocols
- Providing warm, attentive service to ensure passenger comfort and satisfaction
- Addressing passenger requests and concerns professionally, creating a hospitable environment
- Preparing and serving meals, snacks, and beverages, adhering to strict hygiene standards
- Maintaining cabin cleanliness and organised galley spaces, ensuring the highest presentation standards
- Managing unforeseen operational and passenger situations with professionalism and tact
- Adapting and performing effectively under stress, handling multiple tasks proactively and efficiently
- Assisting passengers with luggage and ensuring compliance with standard operating procedures for doors and exits
- Building and maintaining positive relationships with team members to ensure smooth teamwork and coordination
What We're Looking For?
To be considered for this role, you should meet the following qualifications:
- Minimum age: 21 years
- Customer service experience: Minimum 2 years (ideally in hospitality)
- Teamwork: Experience working effectively within a team
- Core skills: Strong customer service abilities, excellent interpersonal skills, and ability to perform well under pressure
- Visas: Legally eligible to obtain a US and Canadian Crew Visa
- Medical certification: Valid 5-year medical certification
- Background check: Must pass a criminal background check
- Language: Fluent in English, including reading, writing, and communication skills (ICAO Level 5 or above). Additional languages are an asset
- Physical requirements: Ability to lift up to 50 pounds, stand for extended periods, and meet the physical demands of the role
- Swimming: Confident swimmer, able to swim at least 50m unaided
- Flexibility: Must be flexible to work mornings, evenings, weekends, holidays, and respond to callouts within 60 minutes
Why BermudAir?
BermudAir is Bermuda's newest airline, offering a fresh approach to travel with a commitment to exceptional service and island hospitality. As part of our team, you'll enjoy:
- A dynamic and supportive work environment
- The opportunity to represent Bermuda to the world
- A role where your contributions are valued and your growth is supported
Ready to Join the BermudAir Family?
If you're ready to bring your passion for service to Bermuda's newest airline, apply today and become part of the BermudAir family.
