Description
Are you ready to embark on a career that takes you to new heights, where every day brings a fresh adventure and the chance to make a genuine impact? Mesa Airlines is actively seeking dynamic, service-oriented individuals to join our esteemed team as Flight Attendants. We believe our cabin crew are the very essence of our brand, serving as the first and last impression for our valued passengers. If you possess an unwavering commitment to safety, a natural flair for hospitality, and a desire to deliver exceptional experiences, we invite you to discover a fulfilling path with us.
This role is perfect for those who thrive in a fast-paced, ever-changing environment, where reliability and a positive demeanor are paramount. You'll be instrumental in cultivating a welcoming and secure atmosphere, ensuring every flight is not just a journey, but a comfortable and memorable experience for everyone on board.
Key Responsibilities:
As a Mesa Airlines Flight Attendant, you will be at the forefront of our operations, ensuring passenger safety, comfort, and satisfaction. Your responsibilities will include:
- Dedicating constant attention to our passengers, meticulously ensuring their safety and providing a consistently reliable and reassuring onboard experience from the moment they step onto the aircraft until disembarkation.
- Extending warm greetings to all passengers, offering assistance with carry-on luggage, and courteously directing them to their designated seating, setting a positive tone for their journey.
- Cultivating and maintaining a composed, respectful, and empathetic demeanor, particularly when navigating challenging situations or resolving passenger concerns, fostering a harmonious and calm cabin environment.
- Adhering rigorously to impeccable physical health and professional grooming standards, reflecting the premium image and operational excellence synonymous with Mesa Airlines.
- Cultivating an exhaustive understanding of all emergency protocols and demonstrating adept proficiency in operating every piece of emergency equipment available on the aircraft, ensuring readiness for any unforeseen circumstance.
- Articulating the proper usage of safety equipment to passengers with clarity and precision, empowering them with critical knowledge for their well-being.
- Providing attentive and personalized service during beverage, snack, and meal services, enhancing the overall comfort and enjoyment of the flight.
- Assisting passengers efficiently with the secure stowage of their carry-on items within overhead compartments or beneath their seats, contributing to a tidy and safe cabin.
- Educating passengers on pertinent Federal Aviation Regulations, ensuring their awareness and compliance for a smooth operational flow.
- Executing duties vital for managing in-flight medical emergencies and extending empathetic support to passengers requiring special assistance, including unaccompanied minors, individuals with visual or hearing impairments, those facing language barriers, elderly travelers, and physically challenged guests.
- Strictly upholding the comprehensive policies outlined in the Company Code of Conduct, Employee Handbook, Flight Attendant Manual, and Code Share Partner standards, thereby safeguarding the integrity and reputation of our operations.
Bases:
Placement for this pivotal role is determined by Mesa Airlines' operational requirements and seniority. Our current primary crew bases, subject to dynamic operational adjustments, include:
- IAD (Washington, D.C.)
- IAH (Houston, TX)
- SDF (Louisville, KY)
Successful new hires will be assigned to one of these key operational hubs during their initial training phase.
Requirements
We are seeking individuals who are committed to safety, service, and professionalism. To be a successful Mesa Airlines Flight Attendant, you should meet the following requirements:
- Must be at least 18 years of age.
- A high school diploma or its equivalent is a fundamental requirement; candidates possessing college credits or a minimum of two years of dedicated customer service experience are highly preferred, showcasing a foundational commitment to service excellence.
- Demonstrated unwavering reliability, consistent punctuality, and inherent dependability are non-negotiable attributes, critical for the seamless execution of our flight operations.
- Exceptional fluency in reading, writing, and speaking English is essential to ensure crystal-clear communication with both passengers and fellow crew members.
- A willingness to accept assignment to any of Mesa Airlines' crew bases upon successful completion of training (which may necessitate relocation or commuting) is required, reflecting adaptability to our operational needs.
- The ability and willingness to work flexible hours, including nights, weekends, holidays, and extended shifts, is crucial for navigating the dynamic and demanding nature of the airline industry.
- Must possess a height between 4 feet 11 inches and 6 feet without shoes, coupled with the physical capability to comfortably reach into overhead bins and galley compartments to access emergency equipment.
- Demonstrated ability to execute all safety-critical procedures, including the operation of aircraft doors, the capacity to lift up to 40 pounds to shoulder height, assisting with carry-on baggage stowage, and proficiently maneuvering meal and beverage carts.
- Consistently present a clean, neat, and professional appearance at all times, serving as a visual representation of Mesa Airlines' commitment to excellence.
- Must be able to comfortably occupy the flight attendant jumpseat without any modifications, walk effortlessly down the aircraft aisle facing forward, and swiftly navigate through overwing exits in an emergency.
- Possess a minimum visual acuity of 20/40, whether corrected or uncorrected.
- Must be legally authorized to work within the United States.
- Must possess and diligently maintain a valid passport throughout employment.
- Possess the legal authority to travel without restriction to and from all international destinations currently served by Mesa Airlines, including Canada, Mexico, the Bahamas, and Cuba.
- Applicants must hold the necessary authorization to facilitate multiple entries into the United States at their discretion.
- Successfully complete a thorough background investigation, which includes comprehensive FBI fingerprinting and a detailed criminal history assessment.
- Successfully pass a DOT/FAA pre-employment drug and alcohol screening, and be subject to random screenings throughout employment, encompassing tests for marijuana, cocaine, opiates, PCP, and amphetamine. It is imperative to note that the DOT strictly prohibits the use of medical marijuana for all safety-sensitive employees.
Benefits and Perks
Mesa Air Group offers a competitive compensation package and comprehensive benefits designed to support your well-being and career growth:
- Starting pay for Flight Attendants is $18.67 per flight hour, increasing to $20.24 after six months and $22.22 after 12 months, with annual increases thereafter. Flight hours will be discussed in detail during an information session for shortlisted candidates. The average earnings for a Flight Attendant in the first year of employment are approximately $23,000.
- Other Compensation Opportunities: Beyond base compensation, Mesa Airlines provides numerous opportunities for Flight Attendants to augment their monthly income. This includes access to a supportive crash-pad assistance program. Furthermore, for Flight Attendants who opt not to utilize company-provided hotel accommodations, Mesa Airlines offers a direct contribution towards their hotel expenses, providing greater flexibility and financial benefit.
- A Flight Attendant can earn an additional $500 monthly ($6,000 annually) by utilizing these other compensation opportunities.
