Description
Are you ready to take your customer service expertise to the next level in the world of luxury aviation? Jet Luxe is expanding its team and we’re looking for a Flight Care Executive who can deliver the flawless, personalized service our elite clientele expects.
About the Role
As a Flight Care Executive, you’ll be the first point of contact for our distinguished clients. Your role goes far beyond coordination—you’ll be the trusted partner who ensures every journey feels effortless, refined, and unforgettable. You’ll collaborate with sales, operations, and flight ambassadors to orchestrate every detail, from catering and ground services to crew logistics.
Location:
- Dubai, United Arab Emirates
- Casablanca, Morocco
- Fort Lauderdale, FL, United States
What You’ll Be Doing?
- Serving as the primary contact for Jet Luxe clients, handling communication with discretion, professionalism, and warmth
- Building strong client relationships by anticipating needs and providing personalized, proactive support
- Overseeing catering logistics—understanding dietary preferences, placing accurate orders, and ensuring timely delivery to the aircraft
- Coordinating travel requirements for crew and staff, including commercial flights and hotel accommodations
- Navigating operational and regulatory requirements, ensuring every flight runs smoothly within aviation standards
- Liaising with multiple departments including Sales, Finance, and Marketing to align service delivery and resolve issues promptly
- Maintaining precise records of flight details, client profiles, and account information to guarantee continuity and consistency
What We’re Looking For?
- Fluency in English, with additional languages such as Spanish or French considered a strong advantage
- 1–3 years of experience in a client-facing role (aviation or hospitality preferred)
- Strong understanding of aviation operations and logistical constraints
- Exceptional attention to detail, organizational ability, and problem-solving skills
- A proactive, flexible attitude with the ability to adapt to last-minute changes
- Professionalism, enthusiasm, and passion for delivering world-class service
- Ability to thrive in a fast-paced, high-pressure environment while multitasking effectively
- Willingness to work shifts and accommodate the dynamic nature of private aviation
- Current residency in Fort Lauderdale or Miami (United States), Dubai (United Arab Emirates), or Casablanca (Morocco), or openness to relocate to these locations
Why Join Jet Luxe?
At Jet Luxe, you’ll be part of a forward-thinking company that is redefining luxury private travel on a global scale. Every day brings the opportunity to work with VIP clients, collaborate with passionate colleagues, and contribute to an environment where excellence isn’t just expected—it’s celebrated.
If you’re passionate about aviation, hospitality, and creating unforgettable client experiences, this role offers you the platform to grow your career while representing one of the most dynamic brands in private aviation.
