Bring Your Warmth and Spirit to the Skies: Flight Attendant (London-Based)!
At Cathay Pacific, our Cabin Crew are the true heart of everything we do. You are not just serving passengers—you are our brand ambassador, bringing our core values of being Thoughtful, Progressive, and Can-Do to life at 35,000 feet. If you have a naturally warm and outgoing personality, a genuine love for connecting with people from all walks of life, and a desire to create delightful travel memories while exploring the world, we would love to welcome you to our London-based team.
What You'll Be Doing Onboard?
This role is as meaningful as it is exciting. Every flight is an opportunity to leave a lasting impression on our customers.
- Putting safety, first aid, and security procedures above all else—this is your number one priority, always.
- Showing up as a true brand ambassador, offering genuine, personal hospitality that makes each customer feel seen and valued.
- Turning a routine flight into a memorable journey, looking for small ways to exceed expectations and brighten someone's day.
- Attending to customer needs with care and professionalism, especially those who may require a little extra help or patience.
- Embracing the beautiful diversity of our passengers and crew, contributing to a supportive, collaborative environment where everyone belongs.
- Adapting confidently to whatever comes your way—delays, turbulence, a nervous flyer, or a special request—with tact and flexibility.
- Following inflight policies and all regulatory requirements with attention and integrity.
What You Bring to the Cabin?
We're looking for people who meet the essentials and bring their own unique spark. To be considered for this role, you'll need:
- To be at least 18 years old.
- A GCSE-level education (or equivalent) with a pass (Grade C or 9-4) in English.
- The unrestricted right to live and work in the United Kingdom.
- Strong proficiency in written and spoken English, plus fluency in at least one of these languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean, or Thai. (Putonghua is a particularly welcome addition.)
- Excellent communication and interpersonal skills—you know how to listen, respond, and connect.
- A minimum arm reach of 208cm while on tiptoes.
- A valid TOEIC score of 325+ in Reading and Listening, or an IELTS Academic Band Score of 6.0+, if you wish to be exempt from our English assessment.
- Previous experience in airlines, hospitality, or service roles is an advantage, but your personality and mindset matter just as much.
Because Safety Is Non-Negotiable
This is a safety-sensitive position. If you are successful, you must pass:
- A thorough pre-employment background check.
- A Police Act Disclosure Application, as required for airport restricted zone access.
- A pre-employment medical assessment to confirm physical fitness.
- A pre-employment drug test, following HKCAD Guidance for Screening of Psychoactive Substances (CAD373).
The Rewards of Flying With Us
We believe in taking care of our people so they can take care of our customers.
- Work schedules designed to fit different lifestyles—whether you prefer patterns or flexibility.
- World-class training and a clear, structured path for career progression.
- A safe, collaborative environment where diversity and inclusion aren't just buzzwords—they're how we operate.
- Eligibility for private medical insurance after completing six months of service.
- Discounted travel across many airlines for you and your loved ones.
- A generous company-contributed pension scheme after three months of service.
A Few Important Details:
- We review applications on a rolling basis, so it's best to apply as soon as you are ready.
- Shortlisted candidates will hear from us within six weeks. You'll then complete a digital interview and an English assessment.
- If you can't attend any of the assessments, your application will be withdrawn—but you are welcome to reapply after three months.
- Selected candidates will receive an email invitation to attend our Assessment Day in London, scheduled for May 2026.
- Please note: if you have already applied within the past three months, your application will not be considered.
Ready to Take the First Step?
If you are ready to bring your warmth, professionalism, and sense of adventure to one of the world's most respected airlines, we would be delighted to hear from you. Apply today and take the first step toward a career that truly takes you places.
