Lead Excellence in Business Aviation – Head of Cabin (f/m/x) with Avcon Jet in Vienna!
Take Your Career to New Heights with a Dynamic International Aviation Company
Avcon Jet, a dynamic international business aviation company, is seeking an ambitious and experienced Head of Cabin to join our team in Vienna, Austria. This is a leadership role for a seasoned aviation professional who is ready to take their career to the next level and shape the future of our cabin services.
At Avcon Jet, we firmly believe that our people are the driving force behind our success. It's their passion and dedication that enables us to deliver outstanding service to our clients. That's why we're actively seeking like-minded individuals who share the same aviation dream—people who understand that true excellence in private aviation comes from attention to detail, discretion, and an unwavering commitment to service.
If you have extensive experience in corporate aviation, strong leadership capabilities, and a passion for service excellence, we want to hear from you.
Your Tasks: Lead, Inspire, and Elevate Cabin Services
As Head of Cabin, you will play a pivotal role in ensuring our cabin operations reflect Avcon Jet's commitment to excellence. Your responsibilities will include:
Leadership & Crew Management
- Oversee and manage the cabin crew across all Avcon Jet operations globally
- Set up and manage your pool of CFA/ISP worldwide for permanent positions as well as freelance assignments
- Oversee cabin crew scheduling and ensure optimal staffing levels for all flights
Service Excellence
- Ensure the highest standards of in-flight service and passenger care, from phasing in/setting up an aircraft to daily operations
- Act as the primary point of contact for cabin crew issues and client feedback related to in-flight service
Safety Compliance
- Ensure compliance with all aviation safety standards and procedures
- Manage cabin safety training programs to maintain the highest levels of safety
Training & Development
- Develop and implement training programs to maintain and improve the skills of the cabin crew
Collaboration & Reporting
- Report to the Nominated Person Flight Operations of the group's AOCs
- Work closely with other departments, such as Key Account Management and Customer Care, to ensure seamless service delivery
Flying Duties
- You may also be required to fly 4 to 5 times per month—staying connected to the frontline
Your Profile: What You Bring to the Role?
To succeed in this leadership position, you'll need a combination of experience, skills, and personal qualities that align with our high standards:
Experience
- Minimum 5 years of experience as a flight attendant, including:
- 2 years in corporate aviation—you understand the nuances of the industry
- Minimum 2 years in a senior or leadership role—you have proven leadership capabilities
Leadership Skills
- Proven ability to lead and inspire a team, with excellent communication and problem-solving skills
Customer Service Orientation
- Strong focus on providing exceptional customer service in a high-pressure, high-confidentiality environment
Aviation Safety Knowledge
- In-depth knowledge of aviation safety regulations and procedures
Languages
- Fluent in English—essential for global operations
- Additional languages are an advantage
Flexibility
- Willingness to travel and adapt to changing schedules and locations (office/airports/training centre)
Professionalism
- A high level of personal grooming, presentation, and conduct is essential
Administration
- Hands-on mentality and efficiency in using Office/Excel
- Organizing yourself and your team is a matter of course for you
Additional Assets
- Experience in cabin crew training and/or administration is a plus
- You hold a driving licence
- Unlimited permit to live and work in Austria—place of work is Vienna
What We Offer You?
After a very short time of introduction and training, you will assume full responsibility for coordinating the cabin crew on over 100 individually owned aircraft within a dynamic and international working environment.
We also offer:
- Vienna job ticket for public transportation
- Job bike program—we support your sustainable mobility
- Competitive compensation—the statutory minimum monthly salary for a full-time position is €3,800 gross per month, with overpayment based on qualifications and experience possible
Ready to Lead Excellence in Business Aviation?
If you're a seasoned aviation professional with leadership experience, a passion for service excellence, and a desire to be part of a world-class team, we encourage you to apply today. Your journey to the next level starts here.
Your leadership journey with Avcon Jet starts now. Apply today and take your career to new heights.
Take the First Step!
If you see the above requirements as a challenge and would like to impress us with your personality, we'd love to hear from you.
Send your application documents to: recruitment@avconjet.com
Important: Please explicitly mention the job title in your application.
Subject must contain: Head of Cabin
