Join the Contour Team – Flight Attendant at Phoenix Sky Harbor International Airport!
Your Career in the Skies Starts in the Valley of the Sun
Contour Airlines is seeking dedicated, service-oriented, and safety-conscious individuals to join our Flight Attendant team at Phoenix Sky Harbor International Airport. This is your opportunity to become part of a growing regional airline that values professionalism, hospitality, and the well-being of its passengers and crew.
As a Flight Attendant with Contour, you'll play a vital role in ensuring the safety, comfort, and satisfaction of our passengers while delivering a high level of customer service in accordance with FAA regulations, company policies, and standard operating procedures. From conducting safety demonstrations to responding to in-flight emergencies, you'll be the reassuring presence that passengers remember long after their flight has landed.
This role is perfect for someone who thrives in a fast-paced, team-oriented environment, remains calm under pressure, and takes pride in creating positive travel experiences. If you're ready to take your career to new heights, we want to hear from you.
What You'll Be Doing?
Safety and Compliance
- Perform duties in the aircraft environment in compliance with all FAA regulations and company policies
- Place safety and passenger comfort as the top priorities on every flight
- Respond effectively in emergency situations by implementing flight deck instructions and safety procedures
- Guide passengers during evacuations (verbally or non-verbally) with confidence and clarity
- Provide emergency medical assistance, including CPR and first aid
- Ensure all passengers and the aircraft remain in compliance with safety, security, and operational standards
Customer Service Excellence
- Deliver exemplary customer service that meets and exceeds passenger expectations
- Provide attentive assistance to passengers requiring additional support, including unaccompanied minors, elderly travelers, and individuals with disabilities
- Prepare and serve meals, snacks, and both alcoholic and non-alcoholic beverages with professionalism
- Maintain a professional appearance and demeanor at all times—you're the face of Contour
Cabin Operations
- Conduct safety demonstrations, public announcements, and passenger instructions clearly and professionally
- Assist with lifting and stowing luggage into overhead bins or other storage areas; request assistance as needed
- Operate and secure aircraft doors weighing up to 60 lbs.
- Push and pull food and beverage carts requiring up to 32 lbs. of force
- Operate all galley/cabin service equipment and in-flight entertainment systems independently
- Maintain the cleanliness and orderly appearance of the cabin, galley, and lavatories
- Complete required reports, paperwork, and documentation related to incidents, safety, or service
- Follow all safety-conscious behaviors in daily operations
- Perform additional duties as assigned by leadership or the Pilot-in-Command
What You'll Need to Succeed?
Qualifications
- Minimum age: 23 years
- High school diploma or GED required
- Valid driver's license with a good driving record
- Valid passport—you'll need the ability to travel in and out of the country
- Authorized to work in the United States and able to travel internationally
- Fluent in English (bilingual skills preferred but not required)
- Live within one (1) hour of the Phoenix Sky Harbor International Airport
- Ability to lift 75 lbs. with or without reasonable accommodation
Requirements to Pass
- DOT pre-employment drug screen and ongoing random testing
- 10-year background check, criminal history review, fingerprinting, and reference checks
- Successful completion of Contour's four-week Flight Attendant Initial Training Program
- Ability to work variable schedules, including nights, weekends, holidays, and duty periods up to 16 hours
Key Skills and Personal Qualities
- Strong interpersonal skills with a polished, professional, and customer-focused attitude
- Proven ability to work effectively with a variety of personalities in a fast-paced, team-oriented environment
- Leadership and organizational skills—you coordinate multiple priorities and meet deadlines
- Strong attention to detail—you handle interruptions and adapt to changing situations with ease
- Self-motivated—you maintain a positive attitude under pressure
- Excellent written and verbal communication skills—delivered with tact and professionalism
- Ability to manage multiple complex tasks simultaneously while maintaining accuracy and quality
- Able to work both independently and collaboratively as part of a team
- Commitment to working in a safe, professional manner in compliance with all regulatory requirements
What Contour Offers You?
As a full-time employee of Contour, you are eligible for the following benefits and programs:
Insurance
- Health, vision, and dental insurance
- Short/long-term disability insurance
- Voluntary life insurance
- Effective the first day of the month following your hire date
401(k) Savings Plan
- Eligibility begins the first day of the month following your hire date
- Company matching contribution up to 6% of your eligible compensation
- Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding
Paid Sick Leave
- Accrual of up to 56 hours of paid sick leave per year
- Unused sick leave rolls over annually until your sick bank reaches 480 hours
Vested Vacation Hours
- Eligible to receive vacation hours on January 1st following your hire date
- Hours will be vested and available for use in accordance with Company policies
Non-Revenue/Space Available (NRSA) Travel Privileges
- NRSA travel privileges on Contour upon hire
- Access to MyID Travel after 6 months of active service
Leaves of Absence
- Eligible for various types of leave, including Medical Leave, Non-Medical Family Care Leave, Maternity and Paternity Leave, and Personal Leave
- Detailed leave policies are outlined in the Contour Employee Handbook
Compensation Details
- Starting annual salary: $34,000.00
- Maximum annual salary: $42,500.00
- Retention bonus: Up to $2,000.00 per year once maximum salary is reached
- Annual increases until maximum salary is achieved
Equal Employment Opportunity
Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.
Ready to Join the Contour Team?
If you're a customer-focused, safety-conscious professional ready to embark on an exciting career with a growing regional airline, we'd love to hear from you. Apply today and become part of the Contour family at Phoenix Sky Harbor International Airport.
Your journey to the skies starts here. Join Contour and discover a career without limits.
Job Snapshot
Company: Contour Airlines
Employment Type: Full-time
Location: Phoenix Sky Harbor International Airport (PHX), Arizona, United States
