Join Executive Jet Management Europe – Inflight Service Representative (Barcelona or Oxford)
Deliver Excellence in Private Aviation
Executive Jet Management Europe (EJME) is seeking a polished, service-oriented Inflight Service Representative to join our team, based either in Barcelona (LEBL) or Oxford (EGTK). This is a unique opportunity to provide an optimum level of comfort and service to discerning passengers, acting as the vital link between passengers and flight crew while guaranteeing a personalised customer experience with superior quality standards and professionalism—from boarding to disembarking.
If you have extensive experience in private aviation or premium airline service and are ready to elevate your career with a world-class organisation, we'd love to hear from you.
What You'll Be Doing?
As an Inflight Service Representative, you'll play a pivotal role in delivering exceptional service and ensuring every journey exceeds expectations. Your responsibilities will include:
- Providing optimum levels of comfort and service to passengers through ready, efficient assistance and courtesy
- Delivering exceptional customer service and providing relevant feedback to the Commander and related company departments
- Forming the link between passengers and the flight crew, whenever requested by the Commander, to ensure a high level of service
- Checking catering and other onboard non-safety related equipment, immediately reporting deficiencies to the Commander to ensure the aircraft is in perfect condition
- Reporting any condition or event that might endanger the safety of the flight
- Ensuring proper cleaning of the cabin and re-stocking (where possible) between flights to guarantee the aircraft is properly prepared for subsequent journeys
What We're Looking For?
To succeed in this role, you'll need to bring a combination of experience, professionalism, and a genuine passion for service.
Requirements:
- Education: High school diploma or equivalency
- Experience: 3-5 years as an Inflight Service Representative or Cabin Crew in private aviation, or extensive first-class airline service experience
- Licences and Certifications (preferred):
- Cabin Crew Medical Licence
- Cabin Crew Attestation
- SEP (Safety Equipment and Procedures) Training
- Languages: Fluency in English is required. Additional language skills in Russian, German, Spanish, French, or Italian are highly preferred
- Citizenship: Valid EU passport without restrictions
- Knowledge: Familiarity with aviation practices, legislation, and regulations
- Personal Qualities: Ability to handle pressure in stressful situations and a solution-oriented mindset
Core Competencies We Value:
- Service-Oriented – A genuine passion for delivering exceptional customer experiences
- Curiosity – A desire to learn, grow, and understand the needs of our clients
- Collaboration – A team player who works seamlessly with colleagues and flight crew
- Adaptability – Flexible and able to respond to changing situations with grace
- Strives for Positive Results – A commitment to excellence and continuous improvement
Why Executive Jet Management Europe?
EJME is part of a global leader in private aviation, offering a dynamic, international working environment where professionalism and excellence are valued above all. Based in either Barcelona or Oxford, you'll join a team that takes pride in delivering world-class service to an exclusive clientele.
Ready to Elevate Your Career?
If you're ready to bring your expertise to a role that demands the highest standards of service and professionalism, apply today and become part of the Executive Jet Management Europe family.
Details
Company: Executive Jet Management Europe
Employment Type: Full-Time
Location: London, United Kingdom
