Lead Excellence in Cabin Crew Training – Cabin Crew Training Lead with Universal Air in Malta!
Shape the Future of Cabin Safety and Service Excellence
Universal Air, a dynamic and growing airline based in Malta, is seeking an experienced, motivated, and standards-driven Cabin Crew Training Lead to join our team. This is a pivotal leadership role responsible for the design, delivery, and standardisation of cabin crew training and checking across our operation.
As the day-to-day owner of cabin crew training standards, you will ensure that every cabin crew member is trained to the required standard, correctly assessed, and demonstrably current. You will act as deputy to the Cabin Operations Manager and play a key role in shaping the competence and professionalism of our cabin crew team.
If you have substantial operational cabin crew experience, a passion for training and development, and a commitment to excellence, this is your opportunity to make a lasting impact in a growing airline.
Role Purpose
The Cabin Crew Training Lead is responsible for the design, delivery, and standardisation of cabin crew training and checking, ensuring that every cabin crew member is trained to the required standard, correctly assessed, and demonstrably current. The role acts as deputy to the Cabin Operations Manager and is the day-to-day owner of cabin crew training standards.
Key Responsibilities
Training Delivery
- Plan and deliver cabin crew initial, conversion, differences, familiarisation, recurrent, and refresher training in accordance with EASA Regulations
- Deliver safety and emergency procedures training, including practical drills on training devices and aircraft
- Conduct checking and competence assessment against the approved standard
- Manage the training schedule so that recurrent training is completed within validity and does not create crew unavailability
Programme Content and Currency
- Maintain cabin crew training programmes, course material, and assessment instruments, and submit changes to the committee for approval
- Maintain the cabin crew training content of the Operations Manual and support the amendment process
- Update content in response to occurrence data, audit findings, fleet or configuration changes, and crew feedback
- Support the introduction of new aircraft types, cabin configurations, and safety equipment through timely differences training
Instructor Cadre and Standardisation
- Recruit, develop, and standardise the cabin crew instructor and examiner cadre, in conjunction with the Head of Training
- Run standardisation activity so that the same standard is applied by every instructor and assessor
- Maintain instructor and examiner qualification, currency, and authorisation records
- Allocate instructor resource against the training plan
Records, Attestations, and Compliance
- Ensure cabin crew training and checking records are complete, accurate, retrievable, and retained for the required period
- Support the issue, renewal, and validity tracking of cabin crew attestations under EASA Regulation
- Support internal and external audits of cabin crew training and own the resulting corrective actions
- Handle crew training data in accordance with GDPR and Data Protection policies
Standards and Continuous Improvement
- Monitor training outcomes and grading consistency, and act on systemic weaknesses rather than treating each shortfall individually
- Manage additional and remedial training so that it is proportionate, documented, and consistently applied
- Maintain the feedback loop between line standards observations, occurrence reports, and training content
Deputy Duties
- Deputise for the Cabin Operations Manager during absence, within the written delegation given for that period
- Represent the cabin crew function at operational, safety, and compliance meetings when the Cabin Operations Manager is unavailable
Operating Duties
- Maintain personal operating currency and operate as a cabin crew member on the line
- Set the operating standard through personal example on the line
Qualifications and Experience
Essential
- Substantial operational cabin crew experience with a commercial air transport operator, including senior cabin crew experience
- Demonstrable cabin crew instructional experience, including safety and emergency procedures training
- Working knowledge of Part-ORO Subpart CC training and checking requirements
- Experience of maintaining training records and evidencing currency
- Clear written and spoken English, sufficient to author course material
Desirable
- Cabin crew training and checking experience
- Embraer 190 or CRJ900 experience
- Experience of leading or standardising a group of instructors
- Experience of a new aircraft type or cabin configuration introduction
- Formal qualification in training, adult education, human factors, or aviation safety
- Maltese language ability
Skills and Competencies
Essential
- Ability to assess competence objectively and justify a grading decision on evidence
- Confident and credible facilitation with groups of experienced crew
- Planning capability across training, roster, and operational demands
- Attention to detail in records and compliance evidence
- Able to hold a standard with colleagues and peers
Desirable
- Courseware and e-learning development capability
- Familiarity with learning management or training records platforms
- Data analysis of training outcomes
Behavioural Attributes
- Demonstrates integrity; will not sign for a standard that has not been met
- Developmental rather than punitive in approach to competence
- Consistent and impartial across individuals and groups
- Approachable and credible with the cabin crew community
- Open to evidence that a training approach is not working
Regulatory Prerequisites
- Valid cabin crew attestation issued under EASA Regulation
- Current aircraft type qualification, recurrent training, and checking under EASA Regulation
- Valid cabin crew medical fitness assessment as required by Part-CC
- Meets the instructor and examiner competence requirements set out in Part-ORO Subpart CC and in the operator's approved training programme
- Right to work in Malta – sponsorship available for suitable third-country nationals
Working Conditions and Requirements
- Malta-based, combining training centre and office duties with rostered operating duties
- Training delivery routinely includes early starts, evenings, weekends, and public holidays to fit around the roster
- Practical training involves physical activity, including drills on training devices, evacuation slides, door operation, and fire-fighting equipment
- Where operating duties are held, duty is subject to the operator's approved flight time limitation scheme and to the working time regime for mobile staff in civil aviation derived from Directive 2000/79/EC
- Travel to training venues and to industry meetings is required
- Airport identification card and the associated background check are required
- General duty of care obligations apply under the Occupational Health and Safety Authority Act and its subsidiary legislation
Why Universal Air?
Universal Air is a growing airline based in the beautiful Mediterranean island of Malta. We offer:
- A dynamic, supportive working environment—where your contributions are valued
- The opportunity to shape the future of cabin crew training and standards
- A leadership role with real impact—you'll influence the competence and professionalism of our entire cabin crew team
- Competitive compensation and benefits—commensurate with experience and qualifications
- The chance to live and work in Malta—a vibrant, historic island with a high quality of life
Ready to Lead Training Excellence?
If you're an experienced cabin crew professional with a passion for training, a commitment to standards, and a desire to make a real impact, we'd love to hear from you. Apply today and join Universal Air as we continue to grow and deliver excellence in aviation.
Your leadership journey starts here. Join Universal Air in Malta.
