Cabin Service Representative – Signature Crew
Planet 9 is seeking an experienced and polished Cabin Service Representative (CSR) to join our elite Signature Crew team. This is not a standard cabin crew role — it’s an opportunity to build long-term familiarity with a dedicated client, delivering seamless, world-class service every time they fly. Operating primarily under Part 135 with some Part 91 activity, this position is ideal for a seasoned corporate flight attendant who thrives on consistency, discretion, and anticipating client needs before they are spoken.
What This Role Is About?
As a CSR on the Signature Crew, you’ll partner closely with pilots, inflight services leadership, and fellow crew members to maintain a flawless travel experience. You’ll be responsible for planning and executing fine dining service, managing the cabin environment, and ensuring every detail — from catering to cabin readiness — is perfected. Beyond service, you’ll also support safety compliance, administrative tasks, and represent Planet 9’s premium standards on every journey.
Key Responsibilities:
- Deliver exceptional inflight service tailored to the client’s preferences, ensuring a consistent five-star experience
- Plan menus, source catering from premium restaurants and vendors, and handle safe food preparation and presentation onboard
- Stock the aircraft with supplies and requested items, managing inventories and coordinating with FBOs when needed
- Conduct detailed pre- and post-flight cabin checks, ensuring equipment and systems are fully operational
- Report and coordinate any cabin or galley maintenance needs with the PIC
- Maintain cabin cleanliness and organization, including linens, dishware, and bedding
- Provide full safety briefings, operate all emergency equipment, and remain trained for inflight medical and evacuation procedures
- Accurately reconcile expenses, submit flight reports, and manage company credit card transactions
- Stay current on company communications, training, and safety standards
- Flexibly adapt to a dynamic schedule, including international travel, late nights, and changing itineraries
What We’re Looking For?
- Experience: 3–5+ years of corporate flight attendant experience, ideally on large cabin aircraft under Part 91/135
- Training: Completion of formal corporate flight attendant safety training (FlightSafety, FACTS, or equivalent) with annual recurrent training required
- Certifications: CPR/First Aid certification; MedAire or advanced inflight medical training preferred
- Culinary: Culinary skills or fine dining training strongly valued
- Professionalism: A polished, professional presence with excellent interpersonal and customer service skills
- Technology: Technologically savvy, with the ability to manage cabin management systems, galley equipment, and modern inflight technology
- Personal Qualities: Highly detail-oriented, organized, and adaptable to changing schedules and client expectations
- Requirements: Must hold a valid passport, driver’s license, and be fully COVID-19 vaccinated
Preferred Qualifications:
- College degree
- Previous experience supporting a dedicated account or high-profile clientele
- Strong project management skills and ability to train or mentor other cabin crew
Physical & Travel Requirements
This role demands both stamina and strength — the ability to stand for long periods, maneuver in tight spaces, lift up to 30 lbs repeatedly, and operate heavy aircraft doors. Expect extensive international travel, long-haul schedules, and the ability to perform in varied climates worldwide.
Why Join Planet 9?
At Planet 9, we pride ourselves on combining safety and professionalism with discreet, white-glove service. Joining the Signature Crew means becoming part of a select team that represents the very best of private aviation. If you’re passionate about building lasting client relationships and delivering extraordinary experiences around the globe, this role is designed for you.
