Ready for Something Truly New? – In-Flight Services Manager (All Genders) with Hahn Air at Düsseldorf Airport!
Join a Team That's Redefining Business Aviation
Hahn Air, a leading name in business aviation, is seeking dedicated and service-oriented individuals to join our airline team as In-Flight Services Managers at our Düsseldorf base. This is a fixed-term, full-time position offered on a 2-year contract—a unique opportunity to be part of a multicultural, dynamic, and forward-thinking organization.
If you're ready for a role that combines inflight service, safety, operational coordination, and administrative responsibility, this could be your next career move. We're looking for someone who thrives in a fast-paced environment, takes pride in delivering exceptional service, and is ready to go above and beyond for our passengers and crew.
Your Responsibilities: A Diverse and Rewarding Role
As an In-Flight Services Manager, you'll wear many hats—from hospitality professional to safety guardian to operational coordinator. Your responsibilities will include:
- Preparing and delivering onboard service—you'll ensure every passenger enjoys a seamless and memorable experience
- Ensuring the safety of passengers during the flight—safety is your top priority, and you'll be trained to handle emergency situations with confidence
- Assisting with pre-flight and post-flight preparations, including cabin cleaning—attention to detail is essential
- Independently organizing catering and preparing onboard meals—you'll plan menus and coordinate logistics to meet passenger preferences
- Optimizing cabin work processes—you'll identify efficiencies and contribute to continuous improvement
- Supporting ground service operations—you'll assist with various tasks on the ground to ensure smooth flight operations
- Independently preparing and coordinating audits, including all relevant documentation and processes—your organizational skills will shine
- Performing a variety of office, administrative, and organizational tasks with a high degree of responsibility and attention to detail
What We're Looking For?
To succeed in this role, you'll need to bring a combination of experience, skills, and personal qualities that align with our commitment to excellence:
- At least 3 years of customer service experience is preferred—you understand what it takes to exceed expectations
- Ability to work under pressure and willingness to spend several days away from home—a valid, unrestricted EU passport is required
- Ability to act quickly, independently, and in an organized manner, while adapting to unexpected situations—flexibility is essential
- Excellent communication, teamwork, customer service, and interpersonal skills—you connect easily with passengers and colleagues alike
- Careful, conscientious work ethic with a professional, friendly, and confident appearance—you represent Hahn Air with pride
- Strong organizational and administrative skills—you're comfortable managing multiple tasks simultaneously
- Proficiency in Microsoft Office applications—you're tech-savvy and efficient
- Excellent English and fluent German, both spoken and written—clear communication is key
- Valid background security clearance, unrestricted medical fitness to fly, and a valid aviation medical certificate—essential for the role
- Valid Category B driver's license, enabling quick arrival at the operating base when required
What Hahn Air Offers You?
We believe in rewarding our people for their dedication and hard work. When you join Hahn Air, you'll enjoy:
- Recognized as a kununu Top Company (4.4/5 stars) for the fifth consecutive year—our employees love working here
- A multicultural work environment built on openness, respect, and collaboration
- Extensive training opportunities and on-the-job professional development—we invest in your growth
- The opportunity to work on exclusive Cessna business jets carrying up to eight passengers—a unique and rewarding experience
Additional Benefits
- 13 monthly salary payments per year
- Lunch allowance of up to €780 per year
- Up to €600 per year in flexible spending credit
- Childcare allowance
- Financial support for private retirement savings
- And many other employee benefits
The Position Details
- Position: In-Flight Services Manager (All Genders)
- Employment Type: Fixed-term, Full-time (2-year contract)
- Base: Düsseldorf Airport
- Aircraft: Exclusive Cessna business jets
Ready for Something Truly New?
If you're looking for a rewarding role in business aviation that offers variety, challenge, and the chance to grow, we'd love to hear from you. Join Hahn Air and become part of a team that's setting the standard for excellence in business aviation.
Your next adventure starts here. Apply today and take off with Hahn Air.