Description
Jetex is seeking a Butler to join its team in Dubai. Reporting to the Front of House Manager and Guest Experience Supervisor, the Butler plays a vital role as the first point of contact for VIP passengers. This position requires delivering a first-class experience from the moment guests arrive at the terminal until their departure, ensuring the highest standards of hospitality and service are consistently maintained.
Key Responsibilities:
As a Butler, you will provide excellent customer service to all passengers by maintaining a pleasant, professional, friendly, and outgoing demeanor. You will assist passengers with carrying their hand luggage, provide adequate seating arrangements around the VIP terminal, and deliver personalized service. A thorough understanding of all VIP Terminal amenities for passengers is required, along with collaboration with all departments such as guest experience, housekeeping, and food services to meet passenger needs. You must wear and maintain a professional uniform supplied by Jetex and ensure the privacy of passengers' information and activities. Additionally, you will assist in tasks related to events, exhibitions, and shows, as well as coordinate maintenance for both the exterior and interior of the VIP terminal. Other duties may be assigned by the Line Manager.
Requirements
The successful candidate must have a bachelor's degree in Tourism and Hospitality, with a minimum of 2 years of experience in the 5-star hotel or luxury resort industry. Good communication skills, excellent customer service, and an understanding of good grooming standards are also required.
