Join Clay Lacy Aviation – Cabin Attendant, Global Express (KSNA - Santa Ana)!
Deliver Legendary Service in Private Aviation
Clay Lacy Aviation, a name synonymous with excellence in private aviation, is seeking an exceptional Cabin Attendant for our Global Express based in Santa Ana, California (KSNA). This is a full-time opportunity for a seasoned professional who takes pride in delivering flawless service while maintaining the highest standards of safety and attention to detail.
If you have extensive experience in large-cabin private aviation and are passionate about creating seamless, personalized experiences for discerning clientele, this could be the perfect next step in your career.
The Role: A Commitment to Excellence
As our Cabin Attendant, you'll manage the overall operation of the aircraft's cabin services, ensuring a seamless, efficient, and truly legendary experience for every passenger. You'll be responsible for maintaining the aircraft's inventory, preparing the cabin according to owner preferences, and ensuring every detail is perfect—from the moment the owner steps onboard to the moment they disembark.
- Location: Santa Ana, CA (KSNA) – Must reside within a two-hour drivable commute to the aircraft's base
- Operation: Part 91 – Approximately 250 hours annually
Your Duties and Responsibilities
This role is about more than just service—it's about anticipating needs, solving problems proactively, and ensuring that every journey exceeds expectations. Your responsibilities will include:
- Ensuring strict compliance with all safety regulations and protocols while providing exceptional service to passengers
- Learning and maintaining detailed knowledge of the owner's food preferences, needs, allergies, and other personalized requests—true luxury is in the details
- Regularly updating passenger profiles and maintaining accurate aircraft inventory records
- Organizing and maintaining owner lockers, cages, and office spaces, ensuring all aircraft bedding, cabin supplies, and equipment are accounted for and well-maintained
- Conducting routine inventory checks to ensure quality, consistency, and readiness of all cabin supplies
- Preparing the aircraft with necessary amenities, catering, and special requests, ensuring the cabin is spotless and all items are current and in place before each flight
- Sourcing, shopping for, and stocking the aircraft with the owner's preferred items, rotating supplies and replacing items as needed
- Proactively identifying and addressing any issues related to the aircraft's cabin wear and tear, coordinating with the Pilot in Command (PIC) or appropriate department
- Safely offloading and on-loading aircraft items during regular maintenance events or as required
- Setting up the aircraft for showings to potential charter clients, ensuring it meets the highest standards
- Maintaining a flexible schedule to accommodate the owner's schedule, adjusting to changes in flight schedules as necessary
- Maintaining continuous communication with In-Flight Services management to ensure smooth operations and support
- Performing other duties as assigned or requested
Essential Job Functions
To succeed in this role, you'll need to be able to:
- Comply with all safety requirements necessary to perform the job safely
- Maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards
- Provide excellent customer service to both internal and external clients at all times
- Complete Clay Lacy Aviation and other job-related training
- Make decisions with multiple objectives and implement them in a safe, efficient manner
- Follow oral and written directions; plan and complete assigned duties on a regular schedule; and maintain good working relationships with others
- Be available to work flexible hours—schedules are subject to change, and employees must be available as changes occur
- Work without direct management supervision when required
- Be comfortable working day, night, and in all weather conditions
- Stand and walk for extended periods of time
- Reason, analyze, and solve problems effectively
- Always work safely and effectively
- Prioritize and multitask in a distracting environment
Required Education and Experience
To be considered for this role, you'll need:
- 3+ years of Part 91 and/or Part 135 large cabin private/corporate jet experience—this is essential
- A valid driver's license
- A valid Food Handler Certification (must be maintained)
- A valid passport
- Emergency training certificate from an approved training facility completed within the past 12 months, including CPR/First Aid (FlightSafety International, CAPS Aviation, or Aircare FACTS)
- Pre-employment background check and drug screening
- Clay Lacy Aviation Indoctrination training (completed upon hire)
- Availability to work flexible hours, weekends, and holidays
- Availability to be "on-call" unless on a scheduled day off
Travel Expectations
- Travel will occur with prolonged overnight stays in domestic and international locations—flexibility is key
Competencies and Skills We Value
- Create strong customer relations and deliver customer-centric solutions
- Take on new opportunities and challenges with a sense of urgency and enthusiasm
- Work collaboratively with others to meet shared objectives
- Communicate a clear understanding of the needs of varied audiences and modes
- Gain the trust and confidence of others through honesty, integrity, and authenticity
- Make good and timely decisions that keep the organization moving forward
- Hold self and others accountable to commitments
- Be results-driven, consistently achieving objectives
- Use feedback and reflection to gain self-awareness of strengths and weaknesses
Benefits and Culture
At Clay Lacy Aviation, we are committed to supporting our employees in their adoption of a healthier and more active lifestyle. We understand the contribution each employee makes to our accomplishments, and our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.
We offer fully paid medical, dental, and vision insurance to employees in full-time assigned crew positions—a valuable part of the total rewards that Clay Lacy Aviation offers you and your family.
Through our benefits programs, we strive to support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all.
Ready to Join the Clay Lacy Family?
If you're an experienced Cabin Attendant with a passion for excellence and a commitment to delivering legendary service, we'd love to hear from you. Apply today and become part of a team that sets the standard for private aviation.
Your career at the highest level of aviation starts here. We look forward to welcoming you to Clay Lacy Aviation.
Job Snapshot
Company: Clay Lacy Aviation
Employment Type: Full-time
Location: Santa Ana, California, United States
