Description
TUI is seeking positive and dedicated individuals to join its team as Cabin Crew members. If you have a passion for travel, excel in delivering exceptional customer service, and are committed to safety, this could be the perfect opportunity for you!
As a Cabin Crew member, you will focus on delivering outstanding customer service with a 'sales through service' mindset, ensuring customer satisfaction is at the core of your work. Your top priority will be the safety of our passengers, consistently implementing all safety, first aid, and service procedures with discipline and care.
You’ll demonstrate confidence as a communicator, using emotional intelligence to quickly build rapport with both customers and colleagues. Passionate and results-driven, you’ll thrive in teamwork while remaining flexible and adaptable to change, whether adjusting to roster changes, managing onboard emergencies, or mastering new technologies. Always eager to grow and develop, you’ll embody the TUI spirit of delivering excellence in every aspect of the role.
Benefits and Perks
As a TUI Cabin Crew member, you will enjoy a range of fantastic benefits designed to enhance your professional and personal life. These include generous holiday perks such as discounts, special offers, and life assurance, alongside comprehensive health and well-being support covering financial, physical, social, community, and career aspects.
You will receive free in-house training delivered by passionate and experienced instructors in an inspiring environment, ensuring you are fully prepared for the role. Additional benefits include a complimentary uniform, work-related airport parking, excellent foreign exchange rates, and access to a pension scheme. TUI is committed to supporting its Cabin Crew with a rewarding and well-rounded employment package.
Requirements
To succeed in this role, you must have a genuine passion for delivering outstanding customer service, with prior experience in a customer-focused environment being an advantage. You should be motivated to complete comprehensive training that covers safety and emergency procedures, first aid, service, and commercial skills, and demonstrate the ability to effectively apply this knowledge in your role.
Strong communication skills are essential, including proficiency in understanding, speaking, and writing effectively, with the flexibility to adapt your style as needed. You must be capable of working both as part of a team and independently, confidently assessing situations, identifying solutions, making decisions, and maintaining composure under pressure.
An adaptable and positive attitude is key, as this role requires embracing the unique challenges and opportunities of each day, from diverse destinations to meeting new customers.
